Frequently asked questions

Got questions? I’ve got answers.

  • For in-person sessions, we will meet at my office in central Tucson at Swan and Camp Lowell in the Village Office complex.

  • That's hard to say, but here are some important things to know.:

    • Clients who see me weekly for 60-90 minute sessions build momentum that helps them feel better faster.

    • How long you will be in therapy depends on how many topic areas and goals you set.

    • Some clients come for 3-6 months, while others have seen me for over a year even though they have been feeling better.

  • Absolutely! I am equally effective and comfortable meeting online as I am in person. Some clients alternate, depending on their schedule and location.

    I can see anyone in the state of Arizona for video sessions if they have a strong internet connection.

    I use the Google Meet video platform for HIPAA compliant sessions, because I can share my screen for worksheets and other tools.

  • I offer a free phone or video consultation (20-30 minutes)

    • The Initial Intake is recommended to be 90 minutes @ $240 or 75 minutes @ $200 yet 60 minutes @160 is OK

    • Followups are an hour/60 minutes @ $160

    • Some clients prefer to have extended sessions, prorated the same as the intake fees listed above.

    Payment is due at the time of the appointment, by debit, credit, and HSA/FSA cards on a HIPAA-secure payment system.

    CANCELLATION POLICY

    Please notify me 24-48 hours in advance to avoid being charged the full hourly rate for a cancelation.

  • No, I choose to be a fee-for-service provider and do not accept insurance.

    Choosing therapy without using insurance allows you to:

    • work with me as often as you'd like

    • keep all of your information private (unless you grant permission in writing or have a legal matter in which records are subpoenaed)

    • avoid any diagnosis of a mental disorder becoming part of your health records

  • It’s possible! Many insurance plans have an "out of network" benefit allowing you to choose a provider that is not on their panel.

    If so, you will pay up front and they will reimburse you 30-80% of the fee in a month or more. If your insurance plan is a PPO, POS, or HDHP plan, it's worth checking into. HMOs, Medicaid, and traditional Medicare plans do not have OON benefits.

    I can email you an Out of Network Checking form to use when you call your insurance company. That way you can ask all the questions you need to know.

    There's also a company called Mentaya that will verify and submit for reimbursements if you do have Out Of Network benefits for a small fee (5%) from the reimbursement. It’s easy to fill out a request on their website: https://www.mentaya.com. Their job is to take the burden off of you and manage the submissions and rejections if they don't go through. They don’t get paid unless you do.

  • The first appointment is preferably longer so I can get to know you better as we:

    • review your electronic intake paperwork

    • decide where to start with goal setting

    • discuss what kind of homework you are agreeable to (e.g., reading, watching videos, listening to podcasts, written worksheets)

    • Note: The intake process may take 2 or more sessions

    • Attend appointments consistently. Weekly is recommended.

    • Do assigned homework between sessions (about 10-30 minutes a day)

    • Be open with me about what is or isn't working for you. I love adapting to what works best for each client.

  • A "Good Faith Estimate" is provided to you at intake to explain how much your medical care will cost.

    Under law, health care providers need to give clients who don't have insurance or are not using insurance an estimate of the bill for medical items and services.

    • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

    Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

    • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

    • Make sure to save a copy or picture of your Good Faith Estimate.

    For questions or more information about your right to a Good Faith Estimate, visit: www.cms.gov/nosurprises

Have more questions? Ready to get started?

Get in touch.